Return Policy

Return Policy

At Iristyl, your satisfaction is our priority. Please read our return policy carefully.

Returns

We accept returns within 7 days of receiving your order, provided that:

  • The item is unused and in its original condition
  • The item is in its original packaging
  • You have proof of purchase

Non-Returnable Items

  • Perfumes that have been opened or used
  • Items marked as final sale
  • Customized or personalized items

How to Return

To initiate a return, please contact us at contact@iristyl.com with your order number and reason for return. We will guide you through the process.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days.

Exchanges

We are happy to exchange items for a different size or color, subject to availability. Please contact us to arrange an exchange.